We suggest you make your appointments in advance; however, we will try to accommodate any last minute requests. A major credit card is required to reserve Spa Packages, combined services, or group appointments (i.e. Couple’s Massage).
If you need to cancel a reservation, we request a 24-hour notice for individual appointments and 48-hour notice for packages and Couple’s Massages. Credit card information is required to be on file for packaged services, Couple’s Massages, or services valued over $100. We will charge half of all service costs for late cancellations and/or no shows. If there is already a gift card on file, we will redeem it for half of all services in the event of a late cancel and/or no show.
Gift Certificates and Series purchases are non-refundable. Products or accessories can be returned for replacement when accompanied by a receipt within 30 days of purchase. If for some reason you are not satisfied with your service, please notify us within 24 hours for a consultation with your specialist. No cash refunds – All refunds will be issued in a spa credit. Return checks will be issued a fee of $15.
Massage Therapy & Skin Care
Massage Therapy and Skin Care services require a signed parental consent for clients under the age of 16.” “Laser, Electrolysis, and Permanent Makeup services require assigned parental consent for clients under the age of 18.”